Privacy Policy

At HeathEssence, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a. Personal Information

We collect personal information that you provide when you:

  • Create an account or place an order (e.g., name, email address, phone number, shipping & billing address).
  • Contact us for support or inquiries.
  • Subscribe to our newsletter or promotional offers.

b. Payment Information

  • We process payments securely through trusted third-party payment gateways.
  • Asrar Al-Jamal does not store your full credit/debit card details.

c. Automatically Collected Information

When you visit our website, we may collect data such as:

  • Your IP address, browser type, and device information.
  • Pages you visit, time spent on our site, and browsing activity.
  • Cookies and similar tracking technologies (see Section 6).

2. How We Use Your Information

We use the information we collect for the following purposes:
✔ Order Processing – To fulfill and deliver your purchases.
✔ Customer Support – To respond to your inquiries and provide assistance.
✔ Marketing & Promotions – To send special offers, newsletters, and personalized recommendations (you can opt out anytime).
✔ Security & Fraud Prevention – To protect against fraudulent transactions and unauthorized access.
✔ Website Improvement – To analyze user behavior and enhance our website experience.

3. How We Protect Your Information

We implement strict security measures to protect your personal data, including:
🔒 Encryption of sensitive data (such as payment details).
🔒 Secure servers to store customer information.
🔒 Restricted access to authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it in the following cases:

  • With trusted service providers (e.g., shipping companies, payment processors) to fulfill your order.
  • As required by law to comply with legal obligations or government requests.

5. Your Privacy Rights

Depending on your location, you may have the right to:
✅ Access and request a copy of your personal data.
✅ Correct or update inaccurate information.
✅ Request deletion of your data (except where required for legal or transactional purposes).
✅ Opt out of marketing communications.

To exercise these rights, contact us at info@HeathEssence.com.

6. Cookies & Tracking Technologies

  • Our website uses cookies to enhance user experience and track website activity.
  • You can manage or disable cookies in your browser settings, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to external websites. Asrar Al-Jamal is not responsible for their privacy practices, so we encourage you to read their policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website indicates your acceptance of the updated terms